Skip to main content

Help Center

FAQ

Delivery

How much is delivery?

When will my order ship?

Where does Peachi Baby deliver?

How long does delivery take?

I'm having trouble with my tracking.

Help! I put in the wrong delivery address.

Will I be charged VAT & duties?

Product

How can I find more information about a product?

When will designs be restocked?

Are reusable nappies worth it?

What are the environmental benefits?

What size are Peachi Baby reusable nappies?

How many reusable nappies do I need?

How do I put reusable nappies on?

Do I change the whole nappy or inserts only?

How often do you change reusable nappies?

How do I clean my Peachi Baby nappies?

What do I do with the poo?

Are reusable nappies hygienic?

What is a dry-pail?

My bamboo inserts have shrunk!

My nappies are too small

My nappies are smelly

Where are the nappies made?

Why don’t your nappies have a double gusset?

How do I remove stains from reusable nappies?

Help! I'm having some other problems!

Peachi+

What is Peachi+ ?

Who can join?

Is there a limit to the number of points I can earn?

What do 'approved', 'pending' and 'cancelled' statuses mean?

My voucher isn't working

I referred a friend & they have returned their order. Will I get points?

I completed an activity but did not receive points!

Can I use my points at checkout?

Why did my points balance go down?

I'm having problems with Peachi+

Payments

When will my card be charged?

Can I remove a saved payment method?

What forms of payment do you accept?

What can I do if my payment is declined?

How does Klarna work?

Returns

I'd like to return or exchange an item.

I can't find my return slip.

Anything else

Can I sell Peachi Baby products on my own site?

Your Cart

Your cart is currently empty.
Click here to continue shopping.
Thanks for contacting us! We'll get back to you as soon as possible. Thanks for subscribing Thanks! We will notify you when it becomes available! The max number of items have already been added There is only one item left to add to the cart There are only [num_items] items left to add to the cart