Delivery/Returns

UK

Standard UK Royal Mail 48 (orders over £45): FREE

Standard UK Royal Mail 48: £3.90

*Please be aware that Royal Mail are experiencing some delays due to Covid-19*

Europe

Standard International (orders over £145): FREE

Standard International: £10

*Please be aware that international post is extremely likely to experience delays due to Covid-19, & some countries are ‘On Suspension’*

Rest of the World ex USA & Canada

Rest of the World (orders over £180): FREE

Rest of the World: £20

*Please be aware that international post is extremely likely to experience delays due to Covid-19, & some countries are ‘On Suspension’*

We are still working on supplying our USA & Canada customers - please bear with us!

 

Refund policy

We want happy customers. If you are not entirely happy with your purchase of reusable nappies, you can return it within 14 days of purchase date.


There are a few things we can’t accept returns on: personalised or bespoke orders and gift cards.


Peachi Baby products must be in original condition, unwashed and completely unused.


Peachi Baby will not refund for goods that have been used and / or washed unless they are deemed to be faulty by us. 


It is the customers responsibility to return the goods to Peachi Baby so recorded delivery is advisable.


Return postage is payable by the customer & postage charges are not eligible for refund.


Refunds can only be given if you have bought the items directly from Peachi Baby. All other returns must go through the retailer you purchased from.

 

If you don't want an item anymore but it doesn't meet the return criteria above, you can try to sell or swap it on our dedicated Buy/Sell/Swap Facebook Page. There's every chance someone will snap it up, especially if it's a popular print!

 

    STILL NEED HELP? 

    No worries. Just pop us a message: hello@peachibaby.com

     

    We would love to help!