We know you may have lots of questions with regards to how COVID-19 is affecting your orders, our community and the wellbeing of our team.
We have included some FAQs below, but if you require more info, please get in touch at email@example.com.
I've placed an order - how will the delivery time be affected?
We are currently still able to deliver worldwide excluding USA, Canada, and countries on Royal Mail's list of countries suspended due to Covid-19. We are closely monitoring for updates from Royal Mail.
Please bear with us and the domestic & international postal service during this time and allow extra time for your package to arrive with you.
Is it 'business as usual' at Peachi Baby?
We are following all government advice and closely monitoring for any new updates that may impact how we operate and communicate with you. We are working from home with new safety measures implemented to protect ourselves. As always, keep an eye on our socials @peachibaby_ for all the latest info.
Can I catch COVID-19 through my package?
Public Health England has advised that there is no perceived increase in risk of contracting the Covid-19 when handling post. From experience with other coronaviruses, they suggest that these types of viruses don’t survive long on objects, such as letters or parcels.
Will you still be launching new collections?
We are working closely with our suppliers to ensure we are able to continue working safely to develop new and exciting ranges. As always, keep an eye on our socials @peachibaby_ for all the latest info.
What is Peachi Baby doing to support the Peachi Baby community during this time?
We want to continue to bring you positive, empowering & educational content that will help us all get through these difficult times. We would love to hear from you about what you want from us, so please DM us to have a chat and throw any suggestions our way!